William T Rqx

Discount

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The service was good, need to upgrade to premium though

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User's recommendation: Buy the upgrade

Anonymous
map-marker Anaheim, California

Former client let people know what my experience was like

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My business partners and I used the VIP service. It is handled by young and highly inexperienced college graduates.

As some of the Glassdoor comments indicate these people know nothing about SEO. Its a horrible experience all around if you sign up for anything other than the very basic service. The somewhat mitigating factor is that this is a failed business model. You cannot provide quality service through inexperienced people questionable claims at fixing ones image.

Save yourself the frustration and indignity of being lied to and insulted by young people you would never hire - not even as interns. Instead consider hiring a professional public relations firm with some real SEO experts. Sadly brandyourself despite venture money is not much more than mass retail meets back alley abortion clinic tactics so common in this slimy industry.

Its just a money grab and a disgrace like many of their competitors. Their investors should be embarrassed.

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User's recommendation: Run away... far away from this company and it’s clown patrol employees....

1 comment
Guest

I have had similar negative experience. The review is bitter but in my view accurate. Yoffee

Anonymous
map-marker Marietta, Georgia

Scam email

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Gone a scam email from a Zack Newman, "Client Development Manager", who a fishing and phishing about someone with a vaguely similar name, but with a completely different last name.

"People are still Googling your name -- lets make sure they dont find this information"

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User's recommendation: Phishing fraud - avoid them at all costs

J K Rdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Good Service

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You have to use it correctly but it does help!

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Pros:
  • Some services free
  • Website - easy to use
  • Great service
Cons:
  • Cost of upgrade
Reason of review:
Exactly as described/ advertised
Malachi O

VERY effective and beneficial

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I've used Brand Yourself for years. I was an early adopter and have been grateful.

It helped keep me ahead of the curve in terms of personal branding and continued www environmental development. I really enjoy how it helps me learn the "why" behind how their system works, along with very clear instructions on steps along the way.

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Pros:
  • Great service
  • Clear directions
  • Website - easy to use
Reason of review:
Exactly as described/ advertised
Joshua M Qjr

This was highly insightful

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Simple and straight to the point.

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Reason of review:
Fast order processing
Darrius F Jxx

Fantastic

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nothing bad has happened at all

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Pros:
  • Great service
Reason of review:
Good customer service
Maria P Ebp

Easy to use, step-by-step support

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Professional and swift support in reputation management. Soon after signing up and choosing one of their packages, there was a follow-up call to help me navigate the options available on their website.

I also received advice and support with regards to other services they provide that might interest me. I highly recommend it.

Excellent value for money. Good personalised service.

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Reason of review:
Exactly as described/ advertised
1 comment
Guest

Did the company write this?

Anonymous

Horrible experience!!!

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The managers who work at the establishment are rude, condescending and don’t care about the customer. Once they make the sale, they act as they wish. Save yourself the headache!!

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Reason of review:
Poor customer service
2 comments
Guest

Same experience

Guest

Strongly agree. Very bad experience.

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Shane S Oen

Brandyourself helped me

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I've been a Brandyourself customer for 8 months and I've already seen really good results. My negatives have moved to the bottom of page 2 and they created a lot of great, new content for me so far.

Their people have been really helpful too. I'm not a sales person for them but I can definitely recommend them and have to a couple friends.

I spoke to reputation defender (reputation.com) and guaranteed removals but decided to go with Brandyourself because of their transparency during the whole process.

I paid $7k+ but it's more than worth it and I have peace of mind knowing what people will see when they search me online. I got a better paying job and I couldn't be happier.

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Reason of review:
Exactly as described/ advertised
Anonymous

Sleazy

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Sleazy company, don’t do any trial with them because they will manipulate bad search results to go to the top in order to coax you into using them. The problem is I can’t afford $649 per month so it doesn’t matter. I’ll just live with the search results.

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Reason of review:
Poor customer service
Georgina B Nqb

Can't seem to cancel

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I mistakenly thought the service looked good and signed up for a subscription paid every three months.

The next day I realise this is not for me and I contact them to see if I can cancel, close the account and get a refund.

They advised they couldn't do a refund and asked me to try out the subscription for 3 months. I told them to cancel the account with immediate effect and to delete my data and user account. They promised they would do this and not take any further payments.

3 months later I happen to notice another payment to them on my credit card. I try to log in but there is no account listed for me.

Sensing something fishy I contact my credit card provider and explain and they refund me the amount and promise to put a stop on the authorisation so that no further payments can go through.

Today, 6 months later, I see that another payment has gone out! So I complain to my bank as well as try logging in to the platform again - low and behold there is the account up and running with all my details that I requested that they delete in technicolour glory!

Being on the other side of the world it is difficult to 'chat' with them in real time as they are probably asleep so I have sent a message - let's see how they respond!

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Loss:
$70
Pros:
  • Website - easy to use
Cons:
  • Everything else
Reason of review:
Problems with payment

Preferred solution: Simply close the account and delete my data as requested - a refund would be a nice apology.

2 comments
Guest

It's ironic how a website based on clearing up your online reputation with deleting posts/content, doesn't provide an easy way to delete your account on the platform! ridiculous, the phone number is broken and they don't even respond to emails! I want my account terminated and there's no way of doing it!

Guest
reply icon Replying to comment of Guest-1745011

similarly bad experience

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Anonymous

Staggeringly Unprofessional, Incompetent and Ignorant

A hard-sell, used car lot feel to the entire experience and one without any guarantees of service provided. Before agreeing to use the service, they were pushing a contract on me - something which came to my inbox several times with reminders of its existence.

Further dealing with the sales reps and executives revealed a startup flying by the seat of its pants, not really wise to the ways of the world - and certainly not customer service.

Chances are if you're looking at these reviews it means you're considering their service and are likely leaning a certain way.

Which means the reviews that go against what you think will be taken with less credibility. Don't do that to yourself.

Run, don't walk, away from this company which operates via whim looking to get rich quick, not actually offer a valuable, worthwhile service.

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Reason of review:
Bad quality
Anonymous

Stay away!

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I signed up for Brandyourself after a smooth sales person looked into my situation and said they could help. I signed up for the highest package and they were confident they could control the first page in the first year.

After over a year of using their service and nearly 10k spent, nope no results. I asked them how their strategy would be different and they spewed off sly comments like google is always changing, we’re trying new things, we still have great content for you. Not what I was looking for. If you are Truly looking to control page 1of google this is not the service for you.

What they should have done was worked continually until they got the results and only charged me after since I did pay for an entire year.

Instead they tried to up sell me again. Just bad bad business.

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Reason of review:
Bad quality
Anonymous

Total scam

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I used this service for four years and received nothing but a bunch of lies. Trevor is a smooth and slick individual who lies, makes lots of empty promises and takes your money. Stay far away from these scam artists.

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Reason of review:
Bad quality
Tresia Zaq

Brandyourself.com = Ripoff and Waste of Time

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It's a ripoff and the support staff is rude and condescending. I'll be curious if they can improve their own reputation.

It's a ripoff and the support staff is rude and condescending. I'll be curious if they can improve their own reputation. It's a ripoff and the support staff is rude and condescending. I'll be curious if they can improve their own reputation.

It's a ripoff and the support staff is rude and condescending. I'll be curious if they can improve their own reputation.

It's a ripoff and the support staff is rude and condescending. I'll be curious if they can improve their own reputation.

View full review
Loss:
$50
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

I have used Brand Yourself.com for more than 4 years, since 2012. I've found the service to be extremely helpful as part of an overall branding strategy.

No one thing is going to do the trick . perhaps you need to manage your expectations.

One more suggestion. Your complaint would have been more believable if you didn't repeat the same thing 4 times.

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